Privacy Policy
Introduction
At UK Phone Zone Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and repair services.
Information We Collect
We may collect personal information such as your name, phone number, email address, device details, and any information you provide when requesting a repair, quotation, or customer support.
How We Use Your Information
The information we collect is used to provide repair services, communicate with you regarding your device, process payments, respond to enquiries, and improve our customer experience.
Device Data
While repairing your device, our technicians may have access to data stored on the device. We respect your privacy and do not intentionally access, copy, share, or store personal files, photos, messages, or other sensitive information.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed to be completely secure.
Sharing Information
UK Phone Zone Ltd does not sell, trade, or rent your personal information to third parties. Information may only be shared when required by law or when necessary to complete a requested service.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.
Retention of Information
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the right to request access to your personal information, request corrections to inaccurate information, or ask for the deletion of your data where permitted by law.
Policy Updates
UK Phone Zone Ltd reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
UK Phone Zone Ltd
134 Parade, Leamington Spa, Warwickshire, CV32 4AG