Contact Information
UK Phone Zone Ltd provides repair services for smartphones, tablets, laptops, smartwatches, and other electronic devices. All repairs are carried out by trained technicians using quality replacement parts.
Some repairs may require a diagnostic inspection before a final quotation can be provided. Diagnostic fees may apply for certain devices and are non-refundable once the inspection has been completed.
Estimated repair times are provided as guidance only. While we aim to complete repairs as quickly as possible, delays may occur due to parts availability, unforeseen faults, or supplier issues.
Customers are responsible for backing up all data before submitting a device for repair. UK Phone Zone Ltd accepts no responsibility for any loss of data, software corruption, or information stored on the device.
Repairs completed by UK Phone Zone Ltd may include a limited warranty covering the replaced parts and workmanship. The warranty does not cover accidental damage, water damage, physical misuse, software issues, or repairs carried out by third parties after our service.
We use high-quality replacement parts. In some cases, genuine manufacturer parts may not be available, and compatible premium-quality parts may be used with customer approval.
Devices affected by liquid damage cannot be guaranteed to be fully repairable. Additional faults may appear after repair due to corrosion or internal component failure.
If a device is found to be beyond economical repair or cannot be repaired, any diagnostic fee already agreed upon may still be applicable.
Customers should collect repaired devices promptly after notification. UK Phone Zone Ltd reserves the right to charge storage fees for devices left uncollected for an extended period.
Full payment is required upon completion of the repair and before the device is returned to the customer. Accepted payment methods may include cash, debit cards, credit cards, and other approved payment options.
UK Phone Zone Ltd's liability is limited to the value of the repair service provided. We are not responsible for indirect, incidental, or consequential losses arising from device failure, data loss, or business interruption.
Devices left uncollected for more than 90 days after repair completion or customer notification may be considered abandoned and disposed of in accordance with applicable laws.
Any personal information provided to us will be handled securely and used only for the purpose of providing repair services and customer support.
UK Phone Zone Ltd reserves the right to update or modify these Terms & Conditions at any time without prior notice.
UK Phone Zone Ltd
134 Parade, Leamington Spa, Warwickshire, CV32 4AG